Our Products
     Products  
products
 
Pivotal CRM
To offer a distinctive and fluid customer experience, you need an integrated Customer Relationship Management (CRM) solution that spans all of your customer-facing processes, from first contact through the sales process to ongoing relationship management and service. Pivotal CRM helps your organizations mature horizontally and vertically by unifying your people, business processes and technology to deliver consistent and differentiated customer experiences across the customer lifecycle, building trust and loyalty.
 
Respond EFM
CDC Respond is recognized as a leading Enterprise Feedback Management (EFM) software that provides organizations of any size with a scalable complaint and feedback management infrastructure. The CDC Respond suite enables organizations to improve the customer experience by extending customer service capabilities to front-line staff, while providing extensive management information to drive change and improve business practices. CDC Respond software is proven to deliver cost reductions, increased efficiencies and demonstrably improved processes, services, customer satisfaction and profitability.

Read More... 

 
Prophet CRM
Companies, in particular small and medium businesses, are increasingly looking for a CRM application that is well integrated with MS Outlook®. Their objective is to enhance MS Outlook®’s value for business users by adding CRM functions to MS Outlook®’s best of breed e-mail and scheduling features. Prophet CRM from Avidian Technologies provides an easy to use CRM system built into MS Outlook® that adds features like advanced contact management, sales opportunity management & tracking, reporting and data sharing.

Read More... 

 
Blip Systems
To enable companies or brands to reach their target audience and offer a one-to-one interactive communication, BLIP Systems provide a channel via Bluetooth for proximity based Mobile Marketing and People Tracking solutions. It enables you to send value added content directly to your mobile phone when the consumer is in a specific location and the effectiveness of such marketing campaigns can be measured. The footfalls, routes and penetration of consumers in a designated area can also be tracked.

Read More... 

 
Air Watch
Enterprise Mobility is crucial to an organization’s success. Managing and administering your current mobile devices used by your mobile workforce can be a challenge. Organizations need a comprehensive Smartphone and mobile device management solution that encompasses deployment, security, monitoring, management and support. AirWatch provides the technology to simplify these processes across multiple device types including and mobile operating systems (Blackberry ®, iPhones ®, Windows Mobile ®, Android ® etc) in one single console.

Read More...